Frequently asked questions...
What types of products can be displayed using Vertical Vendors' units?
Our units are primarily used for beverages and CPG brands, including single cans, bottles, multi-packs, condiments and even bottled spirits (in compatible units)
How does the patented spring-loaded design work to enhance product visibility?
Our patented spring-loaded design ensures optimal product visibility by automatically pushing the next item vertically as soon as one is removed. This keeps products front-facing and eliminates the need for manual restocking, saving time and labour while maximising sales potential
Are there any limitations on the types of products that can be displayed?
While Vertical Vendors' units are designed to accommodate a wide variety of products, certain limitations may apply depending on the size, weight, and shape of specific items. However, we offer customization options to tailor our vendors to your unique product details, ensuring optimal display and functionality. This may involve development costs, but our team will work closely with you to find the best solution for your specific needs.
How do your display units accommodate various product sizes and shapes?
Vertical Vendors' units come in a variety of sizes and configurations to accommodate different product dimensions. We also offer the ability to customise units for specific product needs, ensuring optimal display for your merchandise. Costs are available on request.
Can the display units be used in both indoor and outdoor settings?
Yes, Vertical Vendors' units are made of durable steel, making them suitable for both indoor and outdoor use. However, please note that the branding materials may deteriorate over time in harsh weather conditions. We do not recommend exposing the units to damp, snow or rain.
Can you provide examples of brands that currently use your display units?
Vertical Vendors' innovative displays are currently utilised by a variety of global brands, including Coca-Cola, Budweiser, Nutella, Red Bull, Co-op, Sainsburys and more. These companies have successfully leveraged our units to enhance product visibility, boost sales and create engaging customer experiences.
Are there specific industries or product categories that benefit most from your solutions?
Beverages: The compact design of our vendors maximises space utilisation in high-traffic areas like convenience stores, supermarkets, and petrol stations, boosting impulse purchases of drinks.
Snacks and Confectionery: Our visually appealing displays encourage customers to grab a quick bite while waiting in line or on the go, increasing sales in airports, train stations and other transportation hubs.
Personal Care and Health: Our solutions offer a convenient and hygienic way to display travel-sized toiletries and personal hygiene items in pharmacies, hotels and other hospitality settings.
Electronics and Accessories: Vertical Vendors' units provide a secure and organised way to showcase mobile phone accessories, headphones and other small electronics in retail stores and kiosks.
Do you have any case studies or testimonials from clients about the impact of your display units on their sales or brand image?
Yes, please contact us for the specific details you require.
Do you design, print, and supply the printed inserts?
Yes, we offer a comprehensive solution for your display needs, including the design, printing and supply of custom-printed inserts. Our team of experienced designers will work with you to create eye-catching visuals that showcase your brand and products effectively. We use high-quality printing materials and techniques to ensure your inserts look professional and durable, maximising the impact of your display.
What customisation options are available for different product types and sizes?
While Vertical Vendors' units are designed to accommodate a wide variety of products, certain limitations may apply depending on the size, weight, and shape of specific items. However, we offer customisation options to tailor our vendors to your unique product details, ensuring optimal display and functionality. This may involve development costs, but our team will work closely with you to find the best solution for your specific needs.
Can the display units be customised with our company logo or specific branding elements?
Absolutely! Vertical Vendors' display units are fully customisable to showcase your unique branding. We offer a variety of options to incorporate your company logo, colour schemes and other brand elements seamlessly into the design of the units. This ensures a consistent and professional look that reinforces your brand identity and enhances the overall customer experience.
Are there options to tailor the design or colour of the units to match our existing store aesthetics?
Yes, Vertical Vendors understands the importance of maintaining a consistent brand aesthetic. We offer various options to tailor the design and colour of our display units to seamlessly integrate with your existing store environment. Our team can work with you to select finishes, materials and colour schemes that complement your branding and interior design, creating a cohesive and visually appealing shopping experience for your customers.
Do you offer any consultation services to help us maximise the impact of our displays?
Absolutely! Vertical Vendors is committed to helping our clients achieve the best possible results with their displays. We offer comprehensive consultation services, including:
Product Merchandising: Our experts will analyse your product range and suggest optimal placement and arrangement to maximise sales and customer engagement.
Display Layout Design: We'll help you create visually appealing and effective layouts that draw attention, guide customers through your offerings and create a memorable shopping experience.
Branding and Marketing Integration: Our team can assist with integrating your branding elements seamlessly into the display units and developing promotional materials to drive awareness and traffic.
Our goal is to be your partner in success, providing the expertise and support you need to create displays that not only look great but also deliver measurable results for your business.
Is there a minimum order requirement for your display units?
Yes, there is a minimum order quantity for our display units of 50 units. Beyond this, there may be additional minimum order requirements depending on the specific unit model and customisation options you choose. Our team is happy to discuss your requirements and provide you with detailed information on minimum order quantities and pricing. Please don't hesitate to contact us for a personalised consultation.
How does your pricing model work for bulk orders or long-term partnerships?
Our pricing model for bulk orders and long-term partnerships is designed to be flexible and accommodating to your specific needs. We offer volume discounts for larger orders, as well as customised pricing structures for ongoing collaborations. These can include:
Tiered Pricing: Discounts based on the quantity of units purchased.
Leasing Options: Flexible payment plans for long-term usage.
Bundled Services: Discounts for combining unit purchases with our design, printing, or consultation services.
We believe in building long-lasting relationships with our clients and our pricing reflects that commitment. We're always open to discussing your budget and finding a solution that works for you. Contact our team for a personalised quote and to explore the possibilities for partnership.
Are you able to provide a price range as a rough estimate?
Approximate Price Range: To develop a bespoke unit from scratch, we require a full unit of product and typically charge £1500 - £2000
Basic Units: Smaller, standard units without extensive customization typically start around £100 for a 4 can or £275 for a 24 can unit ex-works for a 250 qty.
Customised Units: Units with unique branding, specific dimensions, or special features can range from £150 - £325+ per unit on a 250 qty, depending on the complexity of the customization.
Bulk Orders: For larger orders, you can expect volume discounts, which can significantly reduce the per-unit cost.
Please note that these are just rough estimates. For a more accurate quote tailored to your specific needs, we recommend contacting our sales team directly ben@verticalvendors.com or 0116 2642230 They can provide detailed pricing information based on your desired unit specifications and order quantity.
We're committed to transparency and providing solutions that fit your budget. We'll work with you to find the best pricing options that align with your needs and goals.
What lead time should we expect from placing an order to receive the units?
Lead times for Vertical Vendors' units can vary depending on several factors, including:
Order size: Larger orders may require slightly longer lead times due to production and logistics.
Customization: Highly customised units may take longer to produce than standard models.
Current demand: Production schedules may be affected by overall demand at the time of your order.
To get a precise estimate for your specific order, we recommend contacting our sales team directly. ben@verticalvendors.com or 0116 2642230 They can provide you with the most accurate information based on your chosen unit specifications, quantity, and any customization requests.
We understand the importance of timely delivery and will work with you to ensure your order is processed and shipped as efficiently as possible.
What are the payment terms and options for ordering your display units?
Standard Terms:
Deposit: Typically, a 50% deposit is required upon order confirmation to initiate production.
Final Payment: The remaining balance is due before shipment or upon delivery, depending on the agreed-upon arrangement.
Accepted Payment Methods:
Bank Transfer: Secure and direct payment via bank transfer.
Other Options: For larger orders or long-term partnerships, we can discuss alternative payment options, such as leasing or staged payments, to meet your specific needs.
Our team is dedicated to providing a seamless and transparent ordering process. We'll work with you to choose the payment terms and methods that best suit your financial preferences and ensure a smooth transaction. Please don't hesitate to contact us for further details or to discuss any specific payment-related questions.
What are the key benefits of using metal display units over traditional cardboard ones?
Durability and Longevity:
Resistance to wear and tear: Metal units withstand daily handling, impacts and environmental factors, ensuring a longer lifespan compared to cardboard displays that can easily bend, tear or become damaged.
Reduced replacement costs: The robust construction of metal displays minimises the need for frequent replacements, saving you money in the long run.
Aesthetic Appeal:
Sleek and professional appearance: Metal units exude a modern and sophisticated look that elevates the presentation of your products, attracting customers and enhancing brand image.
Customisation options: Metal displays can be easily tailored with various finishes, colours, and branding elements to create a unique and eye-catching display that aligns with your store aesthetics.
Functionality and Versatility:
Weight-bearing capacity: Metal units can support heavier products and withstand frequent restocking, making them suitable for a wide range of merchandise.
Sustainability:
Recyclable and reusable: Vertical Vendors are made from steel, the most recycled material on earth. Our materials can be repurposed or reused for different promotions or product categories, reducing waste and environmental impact.
Hygiene and Cleanliness:
Easy to clean and sanitise: Metal surfaces can be easily wiped down and disinfected, maintaining a hygienic environment for your products, especially important for food and personal care items.
Overall, investing in metal Vertical Vendor display units provides a long-term solution that not only enhances the visual appeal of your store but also offers practical benefits in terms of durability, functionality, and sustainability.
Can you provide a cost-benefit analysis of using your metal units versus traditional cardboard displays?
Yes we can, see our article here that helps you identify all the factors required to complete a cost benefit analysis specific to your needs.
How do your display units enhance the shopping experience and boost sales compared to other options?
Unlike traditional options, our displays optimise floor space, creating a more spacious and inviting environment for shoppers. The vertical design, combined with adjustable shelving and clear product organisation, enhances visibility and encourages exploration, leading to increased sales. Our patented spring-loaded system and automated replenishment technology further boost sales by ensuring products are always front-facing and readily available.
How does the total cost of ownership compare to cheaper, disposable alternatives over time?
See our cost benefit analysis article here
Can you elaborate on the sustainable materials and manufacturing processes used in creating your display units?
Vertical Vendors is committed to sustainability and minimising our environmental impact. Our display units are manufactured using eco-friendly materials and processes, including:
Recycled Steel: A significant portion of the steel used in our units is sourced from recycled materials, reducing the demand for new raw materials and conserving energy.
Powder Coating: We use powder coating, a durable and environmentally friendly finishing process that produces minimal waste and releases no harmful solvents into the atmosphere.
Modular Design: Our modular design approach allows for easy disassembly and component replacement, extending the lifespan of our units and reducing waste.
Efficient Manufacturing: We employ energy-efficient manufacturing processes and continuously strive to optimise our operations to minimise our carbon footprint.
By prioritising sustainability in our materials and manufacturing, Vertical Vendors aims to provide not only high-quality and effective display solutions but also environmentally responsible choices for our customers.
How do your display units contribute to sustainability compared to cheaper alternatives?
Vertical Vendors' display units are a sustainable choice compared to cheaper alternatives like cardboard displays. Our units are manufactured primarily from steel, the most recycled material globally, and finished with a powder coated outer. This robust construction ensures a significantly longer lifespan than cardboard, minimising waste from frequent replacements. Additionally, our modular design allows for easy repairs and component replacement, further extending the unit's life. By choosing Vertical Vendors, you're not just investing in a high-quality display, but also making a conscious decision to reduce your environmental impact and promote a more sustainable future for retail.
Are there any certifications or awards that your company has received for its commitment to sustainability?
Vertical Vendors is proud to hold the following accreditations, demonstrating our commitment to sustainability and ethical business practices:
Certified Carbon Quota: This certification verifies our active participation in reducing carbon emissions through investments in certified carbon offset projects.
POPAI: As a member of POPAI (Point of Purchase Advertising International), we adhere to industry best practices for sustainable design and manufacturing of display units.
Sustain: Our Sustain accreditation recognizes our efforts in promoting sustainable business practices throughout our supply chain and operations.
Sedex: We are a Sedex member, demonstrating our commitment to ethical sourcing and fair labour practices in our supply chain.
Accredited Sustainability Standard: This accreditation acknowledges our adherence to rigorous sustainability standards in our manufacturing processes and overall business operations.
These certifications and memberships underscore our dedication to minimising our environmental impact, promoting ethical practices and providing sustainable display solutions that benefit both our customers and the planet.
What is your company's overall approach to environmental responsibility and social impact?
Vertical Vendors is committed to operating as a responsible and sustainable business that positively impacts both the environment and society. We strive to integrate sustainable practices throughout our entire value chain, from material sourcing and manufacturing to product design and end-of-life solutions. Our approach encompasses several key areas:
Environmental Responsibility:
Minimising Environmental Footprint: We prioritise the use of recycled materials, eco-friendly manufacturing processes and energy-efficient designs to reduce our carbon footprint and conserve resources.
Waste Reduction and Recycling: We strive to minimise waste generation throughout our operations and actively promote recycling and responsible disposal practices.
Sustainable Packaging: We use recyclable and eco-friendly packaging materials whenever possible, reducing waste and promoting circularity.
Social Impact:
Ethical Sourcing: We prioritise sourcing materials and components from suppliers who adhere to fair labour practices and ethical standards.
Supporting Communities: We engage in community outreach programs and support local initiatives that promote environmental sustainability and social well-being.
Employee Well-being: We foster a safe, inclusive and supportive workplace for our employees, prioritising their health, well-being and professional development.
Transparency and Accountability:
Certifications and Memberships: We actively seek certifications and memberships that validate our commitment to sustainability and ethical practices (see previous questions)
Open Communication: We maintain transparent communication about our sustainability initiatives, progress and challenges, ensuring accountability to our stakeholders and the public.
Continuous Improvement:
Ongoing Learning: We stay informed about the latest sustainability trends and best practices, continuously seeking ways to improve our operations and minimise our environmental impact.
Innovation: We encourage innovation in sustainable design and manufacturing, developing products that not only meet customer needs but also contribute to a healthier planet.
Vertical Vendors recognizes that sustainability is an ongoing journey, and we are dedicated to making continuous improvements to our operations and products to create a more sustainable and equitable future for all.
How do your display units ship, and what are the estimated delivery times for different locations?
Vertical Vendors' display units are shipped boxed and pre-assembled. Our streamlined shipping process ensures quick delivery times. However, delivery times may vary depending on the specific destination and any applicable customs procedures. We work with reliable shipping partners to ensure your order arrives safely and on time. For more accurate delivery estimates for your specific location, please contact our sales team ben@verticalvendors.com or 0116 2642230
Do you offer any assembly or installation services for the display units?
Vertical Vendors' display units are pre-assembled, so no assembly will be required when they arrive at your location. For those who prefer professional assistance, we also offer installation services upon request.
What kind of customer support do you provide after purchase (e.g., troubleshooting, replacements)?
Vertical Vendors offers comprehensive customer support, including troubleshooting assistance and replacement parts for any issues that may arise with your display units. Our dedicated support team is readily available to address your concerns and ensure your displays continue to function optimally, maximising your investment and enhancing your retail experience.
With any POS we have to ensure they are safe and appropriate for our stores. What safety guarantees do you have?
Vertical Vendors prioritises safety in all our display units. We adhere to strict safety standards and regulations to ensure our products meet or exceed industry requirements. Our safety guarantees includes:
Materials and Construction: Our units are constructed using high-quality, durable materials like steel, which are resistant to damage and wear. We avoid using harmful substances and ensure all components meet safety standards.
Stability and Security: Our units are designed with stability in mind, featuring sturdy bases and secure anchoring options to prevent tipping or accidental movement.
Fire Resistance: Our units are designed to be fire-resistant, incorporating materials and construction methods that help prevent the spread of flames in case of a fire.
Regular Testing and Inspection: We conduct regular testing and inspection of our units to ensure they continue to meet safety standards and identify any potential issues before they become a problem.
We are committed to providing safe and reliable display solutions for your retail environment. If you have any specific safety concerns or questions, please don't hesitate to contact our team for further information ben@verticalvendors.com or 0116 2642230
Trials and Guarantees
Do you offer trial periods or pilot programs for new clients?
Yes, Vertical Vendors understands the importance of testing our solutions in your specific retail environment. We offer trial programs and pilot initiatives for new clients, allowing you to experience the benefits of our display units firsthand before committing to a full-scale implementation. Contact our team to discuss how we can tailor a trial program to your specific needs and goals, ben@verticalvendors.com or 0116 2642230
What feedback have you received from clients who switched from cheaper alternatives to your units?
Clients who have switched from cheaper alternatives to Vertical Vendors' units consistently report a significant improvement in product visibility, sales, and overall store aesthetics. They appreciate the durability and longevity of our units, which translates to reduced replacement costs and less hassle. Many have also praised the customisable options and sleek designs, which elevate their brand image and enhance the shopping experience for their customers. Overall, the feedback from clients who have made the switch is overwhelmingly positive, confirming the value and effectiveness of our high-quality display solutions.
Are there any maintenance costs associated with your metal display units?
Vertical Vendors' metal display units are designed to be maintenance-free, thanks to their durable construction and high-quality materials. Generally, routine cleaning with a damp cloth is sufficient to keep them looking their best. Our team is also available to provide guidance and support for any maintenance needs that may arise, ensuring your display units continue to perform optimally for years to come.
What is the expected lifespan of a Vertical Vendors display unit?
Vertical Vendors' display units are engineered for exceptional durability and longevity. With proper care and maintenance, you can expect a lifespan in excess of 5 years or more for our metal units. This is significantly longer than the lifespan of traditional cardboard displays, which typically need to be replaced every few months due to wear and tear.
Several factors contribute to the extended lifespan of our units:
High-Quality Materials: We use durable steel construction and robust components designed to withstand daily use in demanding retail environments.
Superior Finishes: Our powder-coated finishes resist light scratches, fading, and other damage, keeping your displays looking new for years.
Minimal Maintenance: Our units require minimal upkeep, typically just regular cleaning with a damp cloth, further contributing to their longevity.
Investing in Vertical Vendors' display units is a smart choice for retailers looking for a long-lasting solution that not only enhances product visibility and boosts sales but also delivers a strong return on investment over time.